eCampus Reviews

Wide Selection: Offers a vast range of new, used, and digital textbooks.

Cost Savings: Provides rental options and significant discounts, helping students save money.

Convenience: Easy-to-navigate website and mobile apps for browsing and purchasing.

Customer Service: 24/7 customer support available for assistance.

Satisfaction Guarantee: 30-day satisfaction guarantee on orders.

Partnerships: Collaborates with various educational institutions for quality assurance.

Free Shipping: Offers free shipping on orders over a certain amount.

Buyback Program: Allows students to sell back their textbooks.

Instant Access: Provides instant access to electronic books.

Price Match Guarantee: Ensures customers get the best deals available.

Affordable Prices: Books can be cheap, especially for electronic textbooks and rentals.

Good Customer Phone Service: Despite some issues, some customers have reported positive experiences with customer service.

Availability of Books: Ecampus has a large inventory, making it easier to find the books needed for classes.

Free Return Shipping: Some customers have mentioned that return shipping is free, which is a positive aspect.

High Fee for Services: A 75-dollar fee is mentioned as a significant drawback.

Annoying Wait for Downloads: Customers have reported long wait times for downloads, which can be frustrating.

Being Misled: Some users have experienced issues with orders being canceled or delayed without clear communication.

Poor Communication and Reliability: Many customers have expressed dissatisfaction with the reliability and communication of the service, including issues with refunds and customer service contact.

Shipping Delays: Shipping can sometimes take several weeks, which is a significant inconvenience.

Difficulty in Contacting Customer Service: Some users have reported that it is hard to get in touch with customer service, especially if they need to speak to a supervisor.